Exchanges ONLINE ONLY--Must be contacted at boutique.ellapar@gmail.com  about return within 7 days of purchase.
Once your return is received and inspected, we will contact you by email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, you will receive a store credit code that can redeemed online to complete your next purchase. The store credit will only be good for 90 days. Shipping charges will not be refunded. 
As always, if you have any questions regarding this you may contact the store at 912.576.3525 during business hours.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be returned.

In Store Pickup Online Option: 
Same Policy as Above. 14 Day Policy. No Refund. You may exchange or receive store Credit.

Exchanges Only Apply to Out of Stock Items 
We only offer a refund if the item that you are returning is out of stock.  Each item is inspected fully before being sent to every customer. We are not responsible for damage to the product due to careless opening of package. Please contact us at boutique.ellapar@gmail.com if you need to do an exchange because of size change.

We will only accept returns 14 days after original date of purchase.  Your item(s) must be in the same condition as when it was sold. No smells or stains and original tags attached. We require a receipt or proof of purchase as well.

You may only exchange or receive store credit for the item.  Store Credit for exchanges is good for 90 Days.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Swimwear
• Gift cards
• Clearance Items

Not Accepted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after date of purchase.

 Where is my package?

Once an order has been shipped and marked as “Delivered” by the appropriate shipping carrier, the package is considered successfully fulfilled on our end. While we always want your order to arrive safely and smoothly, delivery issues that occur after a package has been marked delivered are unfortunately outside of our control and become the responsibility of the shipping carrier and/or the customer.

To help protect your purchase, all shipped orders include shipping insurance coverage for up to $100. If your package is lost, missing, or stolen after delivery, a claim may be filed directly with the appropriate carrier (USPS, UPS, FedEx, etc.) using your tracking information.

If your package is missing after being marked as delivered, we recommend the following steps:

1. Double check around your property, mailbox, front porch, garage, side doors, or with neighbors.

2. Confirm the shipping address listed on your order confirmation.

3. Contact your local post office or shipping carrier directly with your tracking number.

4. Request that the carrier open a missing mail or package investigation.

5. File an insurance claim with the shipping carrier if applicable.

6. If theft is suspected, consider filing a local police report.

Carrier Contact Information:
• USPS: File a Missing Mail Search at USPS.com or call 1-800-ASK-USPS
• UPS: Visit UPS.com/support or call 1-800-742-5877
• FedEx: Visit FedEx.com/help or call 1-800-463-3339

We truly appreciate your understanding and are always happy to provide any order or tracking details needed during the claims process.